A Pret a Manger chump who suffered from a astringent allergic acknowledgment at the y in 2012 claims its bang-up ‘told him he didn’t appetite aliment attractive like jotter outlets’ with boundless labelling.
Chip Colquhoun, who lives in Cambridge, has accounting an accessible letter to Pret’s CEO in which he claims that the aggregation had a adventitious to save a 15-year-old babe who died afterwards bistro an unlabelled Pret sandwich had he heeded his admonishing six years ago.
He was prompted to ability out to Pret afresh afterwards the alternation was criticised by a London coroner on Friday at the delving of 15-year-old French babe Natasha Ednan-Laperouse.
The jailbait died of anaphylaxis on a British Airways flight in 2016 afterwards bitter into a Pret sandwich absolute sesame.
The coroner disqualified that Pret’s abhorrence labelling was “inadequate” and appear affairs to accomplish a address to Environment Secretary Michael Gove over whether ample businesses should be able to account from regulations that acquiesce bargain aliment labelling for articles fabricated in shops.
The 34-year-old, who has a mollusk allergy, claimed that back he apprenticed CEO Clive Schlee to put labels on Pret’s aliment the arch controlling reportedly told him that he wouldn’t sanction abacus labels because he didn’t appetite the restaurants attractive like jotter outlets.
Mr Schlee allegedly fabricated the animadversion to Mr Colquhoun in March 2012, afterwards Mr Colquhoun’s throat bankrupt up at a Cambridge Pret. Mr Colquhoun claimed he ate an unlabelled blanket absolute prawn that was sitting on a shelf that apprehend ‘avocado bloom blanket (vegetarian)’.
A backer for Pret responded to Mr Colquhoun’s claims: “We are actual apologetic for Chip’s experience, and will be contacting him to apologise. We accept fabricated improvements to the way we accommodate allergen information, and we apperceive there is abundant added to do.”
Mr Schlee, Pret CEO, fabricated the afterward account on Friday afterwards the coroner’s ruling: “We are acutely apologetic for Natasha’s death. We cannot activate to appreciate the affliction her ancestors accept gone through and the affliction they abide to feel.
“We accept heard aggregate the Coroner and Natasha’s ancestors accept said this week. And we will apprentice from this.
“All of us at Pret appetite to see allusive change appear from this tragedy. We will accomplish abiding that it does.”
Mr Colquhoun, who works as a able storyteller, said he suffered from an allergic acknowledgment back he bit into an unlabelled Pret blanket at th Cambridge Petty Cury. The blanket had been sitting on a shelf that apprehend ‘avocado bloom blanket (vegetarian)’. He said his throat anon began to appropriate and he bankrupt out in a “luminescent blush rash”.
Mr Colquhoun said he was larboard activity patronised by the abundance administrator back he aloft his apropos about the dangers of the chain’s abhorrence labelling, so he escalated his complaint. He was afterwards contacted by Mr Schlee.
Mr Colquhoun told Cambridgeshire Live : “I wrote him a complaint via the website and eventually I got affiliated with Clive [Schlee, CEO].
“He asked to allege to me on the buzz and what he said to me was that their action was that they weren’t activity to put labels on their aliment because it slowed aggregate down.”
Mr Colquhoun said from their chat he got the consequence that, “it was added important to be able as allotment of the Pret acquaintance than absolutely be that anxious about bloom and safety.”
Mr Colquhoun added: “I said to him on the buzz ‘there are so abounding cafes, restaurants and bakeries and things area the bodies aloof author out what the account is and stick it on – how can that possibly be a bad affair to do’?”
Mr Colquhoun claimed that Mr Schlee said he was anxious added labels would accomplish Pret attending like a jotter aperture and that they aftermath their aliment beginning in the shop.
He claims he was eventually offered a “box of wine” by way of compensation.
Mr Colquhoun said he was abashed by the action but let the amount go. He said he agreed on advantage in the anatomy of a aliment donation to Cambridge homless apartment Jimmy’s and boycotted the aerial artery chain.
Mr Colquhoun said: “I said [to Mr Schlee] I absolutely appetite the administrator of the Cambridge abundance to apprentice a assignment for his attitude there. As able-bodied as annihilation he [the manager] had been abundantly patronising and absolutely downplayed the actuality that I could accept died from the accident.
“I said I appetite that guy himself to alone booty some aliment from Pret to Jimmy night apartment in Cambridge so that if annihilation abroad addition will get article acceptable out of this.”
After audition about the cardinal into the afterlife of Natasha Ednan-Laperouse, Mr Colquhoun was prompted to address afresh to the CEO and acquaintance the columnist to accession his concerns.
Mr Colquhoun said: “…Now accepting heard about the delving and cerebration about how they had a admonishing bristles years afore Natasha took that mouthful, they had a admonishing about what could happen.
“They were absolutely advantageous annihilation happened to me that day, it could accept done and lo and catch bristles years afterwards it does and it is abundant worse.
“I beatific it as an accessible bulletin to let bodies apperceive they could accept abstruse their lesson.”
Mr Colquhoun emailed the letter to Mr Schlee and associates of the columnist on September 28, 2018. It includes allotment of an email Mr Schlee beatific to him in 2012 afterwards he a him of his allergic reaction.
The letter reads in part: “Clive, I’ve alone aloof heard about Natasha Ednan-Laperouse’s afterlife afterward advantage of the inquest. What sickens me is that you could accept prevented it – because about absolutely the aforementioned affair happened to me FIVE YEARS BEFORE SHE DIED. Do you remember? Perhaps your email to me beneath will jog your memory.
“I’m the guy whose throat began closing about a prawn central a wrap, bought from your Cambridge annex area that blanket had afield begin itself abaft a vegetarian shelf label. I told the administrator at the time, “I could accept died!” His patronising acknowledgment was, “Aw… But you didn’t, did you.”
In the letter Mr Colquhoun said Mr Schlee apologised to him. Mr Colquhoun additionally repeats his affirmation that Mr Schlee’s acknowledgment included a animadversion about Pret attractive like a jotter aperture if they added labels on their food.
The letter continues: “I warned you. I told you it was antic to prioritise jotter costs over bloom and safety. You acutely didn’t listen.
“Now this poor babe has absolutely died afterwards adversity about the exact aforementioned accountability that I experienced, I absolutely absolutely achievement you will apprentice this time – alike if that agency your adventuresome alternation gets taken off our streets.”
Sitting at West London Coroner’s Court on Friday, September 28, Coroner Dr Sean Cummings said: “Natasha Ednan-Laperouse died of anaphylaxis in Nice on July 17, 2016 afterwards bistro a baguette, purchased from Pret A Manger at London Heathrow’s Terminal 5.
“The baguette was bogus to Pret blueprint and independent sesame to which she was allergic.
“There was no specific allergen advice on the baguette packaging or on the (food affectation cabinet) and Natasha was reassured by that.”
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