The white-label CPaaS enablement capabilities of the belvedere acquiesce account providers and enterprises to administer a ambit of new products, features, and solutions
SANTA CLARA, Calif., Sept. 10, 2018 /PRNewswire/ — Based on its contempo assay of the North American communications-platform-as-a-service (CPaaS) market, Frost & Sullivan recognizes Telestax with the 2018 North American Enabling Technology Administration Accolade for its cloud-based Restcomm platform. This white-label band-aid helps communications account providers as able-bodied as enterprises beyond the apple arrange a assorted ambit of new technology solutions as able-bodied as ambition new barter with vertical-specific artefact offerings at ‘web speed’.
“The Restcomm belvedere delivers three key tiers of real-time communications enablement—CPaaS, SMS, and the Restcomm Marketplace,” said Michael Brandenburg, industry analyst, Connected Work. “These tiers accord the aggregation the adaptability to body an ecosystem of account providers, appliance developers, and business consumers, and drive advance opportunities for all of them.”
In the CPaaS enablement tier, the Restcomm belvedere presents appliance programming interfaces (APIs) as an bury on a provider’s absolute IP-based communications services. Through APIs, third-party developers and action development teams can administer a business’ communications services, accouterment new curve or services, and alike anon absorb a provider’s communications casework into business workflows. This bank additionally includes a beheld designer, which allows providers and businesses to custom-design alarm flows and alternate articulation acknowledgment (IVR) accommodation copse through a graphical web-based interface, after acute coding.
The SMS enablement bank supports two-way argument messaging for a account provider’s absolute blast directory. Account providers can add a array of key value-added casework to their artefact portfolio, including API-driven notifications through business applications, omni-channel chump acquaintance features, two-factor authentication, or action SMS, allowance business users acquaint with their barter anon via argument messaging.
Finally, with the Restcomm Marketplace, developers can anon accommodate their communications-based offerings into the RestcommONE belvedere to facilitate their commitment to account providers and end-customers. Its applications accommodate the abounding area of avant-garde communications solutions, such as hosted clandestine annex barter (PBX), chatbots, omni-channel and acquaintance centermost solutions, as able-bodied as mobile, conferencing, and able articulation mail applications. The Marketplace eases artefact accessories and announcement as able-bodied as showcases baby or new developers’ wares. Once an appliance is placed on the Marketplace, it is about anon accessible for acquirement and burning by all of Telestax’s account provider ally and their customers.
“By overlaying Restcomm’s white-label band-aid on top of their absolute networks and infrastructure, account providers accretion an avant-garde affection set and a akin of activity ahead exceptional of in the telecommunications market, all with basal advance and no cogent basement deployment,” acclaimed Brandenburg. “This apartment of solutions is decidedly important to Bank II and Bank III account providers, which generally do not accept ample artefact teams. Telestax levels the arena acreage for these providers.”
Each year, Frost & Sullivan presents this accolade to a aggregation that has developed a beat technology that not alone enhances accepted products, but additionally enables the development of new articles and applications. The accolade recognizes the aerial bazaar accepting abeyant of the recipient’s technology.
Frost & Sullivan Best Practices awards admit companies in a array of bounded and all-around markets for demonstrating outstanding accomplishment and above accomplishment in areas such as leadership, abstruse innovation, chump service, and cardinal artefact development. Industry analysts analyze bazaar participants and admeasurement accomplishment through all-embracing interviews, analysis, and all-encompassing accessory assay to analyze best practices in the industry.
About TelestaxTelestax is bound acceptable the belvedere of best for accouterment account providers with a new cardinal business archetypal by CPaaS enabling them to bear new chump experiences. CPaaS enabled account providers can now attempt aggressively and finer adjoin bartering CPaaS providers, advancement a loyal chump abject and accretion their acquirement opportunities. Telestax is a a captivated all-around aggregation with address in Austin, TX.
About Frost & SullivanFrost & Sullivan, the Advance Partnership Company, works in accord with audience to advantage abstracted addition that addresses the all-around challenges and accompanying advance opportunities that will accomplish or breach today’s bazaar participants. For added than 50 years, we accept been developing advance strategies for the all-around 1000, arising businesses, the accessible area and the advance community. Acquaintance us: Start the discussion.
Estefany ArizaP: 210.477.8469F: 210.348.1003E: [email protected]
Telestax Contact:Kevin NethercottVP Business DevelopmentP 801.664.9552E: [email protected]
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